Diapositiva di PowerPoint
Modeling & Analysis for Satisfaction of Customers
MASC is a system for Statistical Analysis, Modeling & Simulation applied to big-distribution chains.
The Project is carried out in cooperation with the major Italian company in this area
The final target is to improve the customer satisfaction acting on policies, operating procedures, resources & equipment; the system is fully integrated with company ERP (SAP R/3) and benefits of similar experiences carried out other companies (i.e. Genoa Mass Transportation