THE INTERACTION BETWEEN FORECASTING METHODS AND INVENTORY MANAGEMENT POLICIES FOR INTERMITTENT DEMAND Katrien Ramaekers and Gerrit K. Janssens Operations Management and Logistics Limburgs Universitair Centrum Universitaire Campus – Building D B-3590 Diepenbeek, Belgium e-mail: {katrien.ramaekers,gerrit.janssens}@luc.ac.be ABSTRACT Inventory systems have to cope with uncertainty in demand. The inventory control literature mostly makes use of the Normal or Gamma distributions for describing the demand during the lead-time. The Poisson distribution has been found to provide a reasonable fit when demand is very low (only a few pieces per year). Less attention has been paid to irregular demand. This type of demand is characterised by a high level of variability, but may be also of the intermittent type, i.e. demand peaks follow several periods of zero or low demands. In such a situation forecasting demand is considered difficult. This research investigates the performance of several forecasting methods for intermittent demand and their impact on inventory management policies. A simulation model is built in order to investigate these effects and to serve as a guide for parameter settings of both the forecasting models and the inventory management policies. The experimental design includes three forecasting methods: simple exponential smoothing, moving average and Croston’s method. The inventory management policies make use of fixed review-time periods. Two alternative policies are studied: reorder point method with a fixed order quantity policy, and reorder point method with an order-up-to-level policy. Intermittent demand frequency is generated according to a Bernoulli process or a first-order Markov process. Individual order sizes are generated using a Gamma distribution. INTRODUCTION Inventory management relates to short-term decisionmaking regarding inventories in organisations, more specifically to decide on when to order and how much to order. Decisions are made regarding to objectives stated by the organisation, e.g. minimisation of costs, maximisation of profit, or maximisation of service level. Inventory systems have to cope with uncertainty. They include uncertainty in demand, in costs, in lead-time and in supplied quantity (Waters 1992, chapter 4). In this paper we focus on the uncertainty in demand. In re-order point models the probability distribution of demand during the lead-time is an important characteristic in inventory management. Most textbooks assume that demand for an item is formed from a large number of smaller demands from individual customers. As a result, the authors assume that the resulting demand is continuous and follows a Normal distribution. For fast moving items a Normal distribution is appropriate. Silver and Peterson (1985) recommend the Normal distribution for items with average lead-time demand higher than 10. Using the Normal distribution for a demand distribution can be questioned because (1) the distribution is defined both on the positive and negative axes; and (2) it is symmetrical. While the Normal distribution could be approximately correct in many cases, it is conceptually not, and of course, cannot be used in computer simulation as negative demand may be generated at random. When of relevance, one rather should look for a distribution, which is defined only for non-negative values and allows for skewness. In the literature on inventory control, many times reference is made to the Gamma distribution. It is defined only on non-negative values and, according to the parameters of its distribution, ranges from a monotonic decreasing function, through unimodal distributions skewed to the right, to Normal distributions. The Gamma distribution is attractive because of the ease it can deal with fixed lead times and how the situations can be extended to probabilistic distributions of lead times (Burgin 1975). For items with lower demand, Silver and Peterson (1985) propose the Laplace or Poisson distributions. The Poisson distribution has been found to provide a reasonable fit when the demand is very low (only a few pieces per year). Less attention has been paid to irregular demand. This type of demand is characterised by a high level of variability, but may be also of the intermittent type, i.e. demand peaks follow several periods of zero or low demand. Items with intermittent demand include service.....